Frequently Asked Questions

Things you might be wondering about...

How do I place an order?

To place an order, please fill out and submit the online contact form

Once we've received your booking, we’ll get in touch to confirm your order and details.

Alternatively, you can email your order to info@littlewickerpicnics.co.uk or call Michelle at 07716384783.

Do you deliver?

We do, indeed!

Little Wicker Picnics is based in Warrington, and we deliver picnic orders to areas within a 5-mile radius. This can be seen in the image below.

If you are unsure whether you fall within the catchment area, or if you would like to enquire about delivery to a particular event location (e.g. for a wedding), please send your enquiry along with your postcode to us via the contact page and we will get back to you ASAP.

Please note that delivery charges may apply (unless otherwise stated) and can vary depending on location.

 

Is there a minimum order requirement?

Some of our items have a minimum order requirement. For further details, please look at the product information.

Do you require a deposit?

For picnic orders, we require a booking deposit of 25%  to secure and confirm your booking. This deposit amount will be deducted from the total amount shown on your invoice, with the remaining bill payable 7 days prior to your event.

If your order includes hired items, including, but not limited to, wicker hampers & glassware, we require an additional security deposit which will be added to your total bill in an amount proportionate to the replacement costs of the hired items. The security deposit will be fully refunded to you via bank transfer or debit card upon safe return of all hired items. In the event of loss or damage, your security deposit will be refunded less the cost to replace such items.

Should you need to cancel your order, all monies will be fully refunded provided 30 days’ notice has been given. There after you will be charged a £5 administrative fee and any costs already incurred by Little Wicker Picnics that were done so in preparation for your event, including, but not limited to, supplies & perishable goods.

Do I get to keep the hampers and glassware?

Prices listed on our Picnics page include the cost to hire our wicker hampers and glassware (if any).

If you would like to purchase the hampers, please let us know and we will send you a quote.